Frequently Asked Questions

Not at all. We custom-train the AI using your brand guidelines, past customer interactions, and specific business tone. It can communicate fluently in English, Bahasa Malaysia, and Chinese, handling conversations naturally.

Yes. Our AI solutions are built to integrate seamlessly with standard tools like Salesforce, HubSpot, Google Workspace, and proprietary databases via API.

Timelines vary heavily based on complexity. A simple internal management dashboard might take 4-6 weeks, while a full-scale Enterprise SaaS platform could take 3-6 months. We provide a strict timeline during our Strategy & Architecture phase.

Absolutely. We offer ongoing Support & Maintenance packages to handle server updates, security patches, bug fixes, and feature scaling as your business grows.

Upon full payment of the development contract, you retain 100% ownership of the custom intellectual property and source code.

We offer tiered monthly retainers (Starter, Growth, Business Pro, Enterprise) for our ongoing AI and Automation services. Custom software builds are generally priced on a milestone basis with a defined project scope.

We typically require a minimum 3 to 6-month commitment for our monthly automation packages (like the Growth tier) to ensure we have enough time to properly integrate, train the AI, and optimize performance based on real-world data.

Yes, we offer a completely free initial consultation. We'll analyze your current workflows, identify bottlenecks, and give you a high-level roadmap of how our tech can solve your problems.